About Us
Being a hosting customer can be a hard thing - you often need to cope with downtimes and an outrageous and slow tech support service. To top it off, you have to log at least in 2 administration consoles to administer your domains, billing transactions and your web site itself. When we started Helios Host, we aimed to alter all that.
A Novel Approach to Hosting
The hosting Control Panel is the part of the hosting platform that the clients see. And 90% of the web hosting suppliers out there employ the same Control Panel - cPanel. We, however, look upon cPanel as being old-fashioned and hard to use - it simply hampers our work. This is why we arrived at the decision to employ another hosting Control Panel - the Hepsia Control Panel. It's new, has a modern look & feel and offers billing, domain name and website administration options, so you can manage everything from a single place. What's more, it has a drag & drop File Manager, so you won't have to resort to third-party FTP software. Our tests have proven that the Hepsia Control Panel is 3 times faster than other hosting Control Panels! We have also set up a web hosting Control Panel demo account - you can check for yourself how the Hepsia web hosting Control Panel works.
A Reliable Hosting Platform
Your website must be available online. This is why we rely on high-throughput web hosting servers driven by the winning blend of Linux and Apache. We are also working with four excellent datacenter facilities where you can host your web site. This allows us to offer a 99.9 percent server uptime guarantee.
A User-Centric Modus Operandi
Last, but most definitely not least - we are there for you! We have Live Chat representatives who are there to reply to all your pre-sale inquiries and to help you fix minor technical problems. We have a superior-quality 24x7x365 customer care service. We offer a 1-hour trouble ticket response time guarantee, but in the majority of situations our customer care team representatives respond to support tickets in no more than 20 minutes!